Privacy Policy

Last updated: 11/25/2025

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

EPTM’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the sole purpose of enabling and operating our text messaging program.

This Privacy Policy describes how EPTM. (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from eptmusa.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You includes:

 

• Basic contact details including your name, address, phone number, email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

• Account information including your username, password, security questions.

• Shopping information including the items you view, put in your cart or add to your wishlist.

• Customer support information including the information you include in communications with us.

 

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services (“Usage Data”). This may include device information, browser information, your IP address, and how you interact with the Site.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

Information We Obtain from Third Parties

We may obtain information about you from vendors and service providers, including:

 

• Companies who support our Site and Services, such as Shopify.

• Payment processors who collect payment information to process your orders.

• Online tracking technologies such as pixels, web beacons, SDKs, and cookies.

  Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

 

How We Use Your Personal Information

 

• Providing Products and Services

• Marketing and Advertising

• Security and Fraud Prevention

• Communicating with You

 

Cookies

We use Cookies to power and improve our Site and Services, run analytics, and tailor the shopping experience.

How We Disclose Personal Information

We may disclose your personal information to:

 

• Vendors and third parties who perform services on our behalf

• Business and marketing partners, including Shopify

• Affiliates

• Third parties when you request or authorize it

• Legal authorities when required

• Parties involved in a business transaction

 

User Generated Content

Any information you submit to public areas of the Services may be publicly accessible.

Third Party Websites and Links

We are not responsible for the privacy or security of third-party websites.

Children’s Data

We do not knowingly collect personal information from children. If your child has provided information, contact us to request deletion.

Security and Retention of Your Information

We take measures to protect your information, but no method is perfect.

We retain information as long as needed for legal, business, and service purposes.

Your Rights and Choices

Depending on where you live, you may have rights such as:

 

• Access / Know

• Delete

• Correct

• Portability

• Restrict Processing

• Withdraw Consent

• Appeal

• Manage Communication Preferences

 

We may require verification of identity before responding to requests.

Complaints

You may contact us with complaints. You may also contact your local data protection authority.

International Users

Your information may be transferred outside your country, including to the United States.

Contact

For questions or rights requests, contact:

Phone: 213-747-1225

Email: customer@eptmusa.com

Address: EPITOME TRADING INC., 927 S. McGarry St., Los Angeles CA 90021, United States